Support

We’re on
Discord.

Discord is the fastest way to get help. Email works too.

Join the Discord

Ask questions, report bugs, share your setups and hear about updates first.

The invite link is coming soon.

Email

For anything that shouldn’t go on Discord, like account or privacy questions.

The support address is coming soon.

Quick fixes

  • The menu doesn’t open: start the Forge 1.8.9 profile, check that the jar sits directly in the mods folder, then press Right Shift in a world.
  • An effect shows a notice: with an OptiFine shader pack, some features pause or fall back; Motion Blur pauses. Turn the shader pack off to bring them back.
  • Shader-based effects are missing: they need OpenGL 2.1. Update your graphics driver.
  • Audio module features are missing: the full Audio module needs Windows 10 (version 1809 or newer). On Linux you get song info and controls; it isn’t available on macOS.
  • GPU usage shows N/A: it needs Windows 10 or newer, or an NVIDIA GPU.

More fixes are in the download guide’s troubleshooting.

How to send your logs

  1. Reproduce the problem, then close the game.
  2. Open the logs folder inside .minecraft (on Windows: %appdata%\.minecraft\logs).
  3. Send latest.log (and fml-client-latest.log, if it’s there) on Discord, with what you did and what happened.

Logs can include your Minecraft username and the servers you joined. Only share them with us, through Discord or email.